Connecting Expedia with BookersDesk

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Written by: BookersDesk Team
Last updated: March 7, 2025

BookersDesk allows you to automatically manage your property's rates, availability, restrictions, and reservations on Expedia, eliminating the need for manual updates and improving efficiency in your daily operations. This guide will help you successfully set up the connection between Expedia and BookersDesk, ensuring your data is always synchronized and updated in real-time.

What does BookersDesk manage through the Expedia connection?

Once the connection is established, BookersDesk will automatically manage:

  1. Rates: Prices for each room and rate plan
  2. Availability: Number of rooms available for each date
  3. Reservations: Automatic import of bookings into your system,

This enables you to control everything from one single platform, BookersDesk.

Setup Steps

  1. Log in to Expedia Partner Central

    2. Go to partner.expediagroup.com and sign in using your credentials.
    If you manage multiple properties, select the one you wish to connect.

  2. Navigate to “Connectivity Settings”

    3. From the top menu, click on Rooms and Rates, then select Connectivity Settings, where you will configure the connection with your Channel Manager.

  3. Select BookersDesk as your Channel Manager

    4. In the search field, type BookersDesk and select it.
    Click Connect to start the connection process.
    Expedia will prompt you to choose what data should be managed automatically:
    Rates
    Availability
    Bookings
    Click Next to confirm your selections.

  4. Retrieve your Hotel ID from Expedia

    5. After the connection is initiated, find and copy the Hotel ID for your property. This is a unique number you’ll use in BookersDesk.
    You can locate it on the property's main page or under Property Info.

  5. Configure Expedia in BookersDesk

    6. Log into your BookersDesk account.
    Go to the Channel Management menu and select Expedia.
    Enter the following information:
    Hotel ID (from Expedia)
    Currency used for pricing (e.g. EUR, USD)
    Rate type (per room or per person, depending on your Expedia setup)
    Click Save to continue.

  6. Map your rooms

    7. The system will prompt you to match the rooms in BookersDesk with those listed in Expedia.
    For each room:
    Select the corresponding Expedia room
    Ensure the description, type, and capacity match
    Click Save after mapping each room.

  7. Map your rate plans

    8. Click Get Codes to automatically retrieve the rate plan IDs from Expedia.
    For each room, match the appropriate rate plan.
    Click Save after each mapping.

  8. Sync your data

    9. Click Update to push the following information to Expedia:
    Rates
    Availability
    Restrictions
    This ensures all published information on Expedia is accurate and up to date.

  9. Repeat for all rooms and rate plans

    10. If you have multiple rooms or rate plans, repeat steps 6 and 7 accordingly.
    Ensure all rooms and rate plans are mapped correctly.

  10. Verify on Expedia

    11. After completing the setup, check your Expedia listing to ensure:
    Rates are displaying correctly
    Rooms are linked to the appropriate inventory
    Restrictions and closed dates are properly synchronized

  11. Post-Connection Management

    12. Once the connection is active:
    Do not make manual updates on Expedia anymore.
    All changes should be made exclusively through BookersDesk, as Expedia will be updated automatically via the channel manager.

Modules