In-house Guests
Easily monitor all guests currently staying on the property to ensure operations run smoothly and guest satisfaction remains high.
Main Benefits:
- Full Tracking: view all currently checked-in guests along with room numbers and stay details.
- Effective Coordination: ensure smooth communication between departments for a better guest experience.
- Information Management: stay updated on room status and any changes in reservations.
- Quick Updating: log and update room status at any moment.
- Access Guest Preferences: retrieve information about guests’ preferences and special requests.
How It Works
1. Access In-house Guests:
- easily identify guests using check-in and check-out dates.
- update stay information as needed.
2. Department Coordination:
- ensure reception, room service, and management are all aware of current room statuses.
- optimize resources and services based on real-time needs.
3. Room Status Management:
- mark rooms as "clean", "in preparation", or "occupied".
- notify staff of unexpected changes in reservations.
4. Improve Guest Satisfaction:
- offer a personalized experience with access to guest preferences.
- handle specific requests and provide tailored services.
The In-house Guests module offers smart reservation management, excellent team coordination, and enhanced guest service. Use it for better organization and professional hotel operations.
