Departures
We track all guests scheduled to check out today to ensure a smooth and efficient process. This section helps you manage departures, organize related services, and update systems to keep everything running smoothly.
Departure Overview
- List of today’s departures: see all guests scheduled to leave today along with booking details, room assignments, and payment info.
- Room Status: update room status after guest departure to ensure quick preparation for new arrivals.
- Checkout Monitoring: ensure all checkouts are properly recorded in real time to avoid confusion or double bookings.
Operational details about departures
Checkout Management
- Confirm guest identity before departure.
- Ensure all guest-used services (minibar, restaurant, spa, etc.) are correctly billed.
- Complete any necessary checkout documents and provide final invoices.
Room Control
- Housekeeping and maintenance must be notified immediately to prepare the room for the next guest.
- Report and document any room damages for repair evaluation or additional charges.
Department Coordination
- Ensure the reception, housekeeping, and hotel management are informed of all departures.
- Notify maintenance of any special requests or repairs needed after checkout.
