Guests – Track Guest Details and Preferences

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Written by: BookersDesk Team
Last updated: March 3

In the Guests section, you can view all information related to guests and their preferences, including booking details and any special requests they may have made when reserving rooms. This section is ideal for managing guest information, helping to provide a more personalized and detailed service for your guests.

Overview

This section offers a complete list of registered guests and provides access to their information, including:

  • Guest name
  • Booking details, such as check-in and check-out dates, reserved room, booking status
  • Contact information, including guest email and phone number
  • Special guest requests, such as room preferences, need for special services, or additional assistance requests

How Can This Section Be Used?

  • Manage guest information and communication.
  • View special requests guests may have made for a specific service.
  • Manage their preferences and make adjustments as needed to enhance their stay experience.
  • View the full list of all reservations.

Steps to Access the Guests Section

  1. Go to your Panel.
  2. Click on Reservations.
  3. Select Guests to see the list of all guests and related information.
  4. Click on the guest's name to view their booking details and special requests.

This section is essential for managing guest information, helping to improve service and provide a more personalized experience for each guest.

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