Support

Written by: BookersDesk Team

Last updated: March 3

Possible Issues

If you can't find the answer you're looking for, you can submit a support request by following these steps for a faster response:

1. 1. Use support resources
   • Check the "?" icons for specific help.
   • Visit help.bookersdesk.com by clicking "help center" in the top right menu.
2. Clearly describe your issue:
   • What is the system currently doing?
   • What do you expect it to do?
3. Provide important details:
   • Room, rate, or booking IDs that are affected.
   • Mention the menu or setting where you are experiencing difficulties.
4. Add updates in the same request:
   • If you have updates on your issue, write in the same request to maintain a clear communication history.
5. Use one request per issue:
   • Each problem should be in a separate request. If you have another issue, create a new request.
6. Sending screenshots:
   If you want to send a screenshot, use a tool like https://pasteboard.com/ and send the corresponding link.