Support

Written by: BookersDesk Team

Last updated: March 3

Possible Issues

If you can’t find the answer you are looking for, you can send a help request by following these guidelines for faster response:

1. 1. Use help resources
   • Check the icons with the "?" mark for specific help.
   • Look at help.bookersdesk.com by clicking on
2. Clearly describe your issue:
   • What is the system currently doing?
   • What do you expect it to do?
3. Provide important details:
   • Room, rate, or booking IDs that are having issues.
   • Mention the menu or section where you are facing difficulties.
4. Add additional information to the same request:
   • If you have updates for your issue, write them in the same request to maintain a clear communication history.
5. Use a request for a specific issue:
   • Each issue must be in a separate request. If you have another issue, create a new request.
6. Submitting screenshots:
   If you wish to submit a screenshot, use a tool like https://pasteboard.com/ and send the appropriate link.