Departures
We keep records of all guests departing today to ensure a smooth and efficient check-out process. This section helps you manage departures, organize relevant services, and update systems so that everything runs seamlessly.
Departure Overview
- Today's Departure List: View all guests checking out today along with their reservation details, room assignments, and payment information.
- Room Status: Update the condition of rooms after they are vacated to ensure quick preparation for incoming guests.
- Check-Out Monitoring: Ensure all departures are recorded in the system in real time, avoiding confusion or overlapping reservations.
Operational Details for Departures
Check-Out Management
- Verify guests' identities before check-out.
- Ensure all services used by guests (minibar, restaurant, spa, etc.) are accurately billed.
- Complete all departure documents and provide the final invoice.
Room Inspection
- Housekeeping and maintenance should be informed immediately to clean and prepare the room for the next guests.
- Report and document any room damages to assess the need for additional charges or repairs.
Coordination with Departments
- Ensure reception, housekeeping, and hotel management are updated with the departure list.
- Inform the maintenance staff of any special requests or necessary repairs after guests leave.
