Daily Overview

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Written by: BookersDesk Team
Last updated: March 3

The daily overview is an essential tool for maintaining an accurate and efficient organization of all guest movements throughout the day. This feature helps you stay updated with check-ins, check-outs, new reservations, cancellations, and the status of guests currently staying at the hotel. With this detailed summary, you can ensure that each guest has a smooth and well-organized experience, improving both service and hotel operations.

All Guests and Daily Movements

In this section, you can monitor all reservations, cancellations, and guest statuses to better manage their flow and provide high-quality service.

1. Today's New Reservations

This section provides you with a detailed list of all reservations made during the day.

  • Review new reservations and ensure the information is accurate.
  • Plan accommodations according to preferences and requests.
  • Coordinate with staff for room preparation.
  • Ensure all data is correctly recorded.

2. Today's Cancellations

In this section, see all reservations canceled during the day to better manage room availability.

  • Update the system with daily cancellations.
  • Analyze cancellation trends.
  • Notify staff about available rooms after cancellations.

3. Today's Arrivals

View the list of guests checking in today and prepare for their arrival.

  • Verify reservations and room readiness.
  • Check special requests.
  • Organize the check-in process.
  • Prepare the necessary documentation.

4. Today's Departures

Monitor guests who are checking out to ensure a smooth departure process.

  • Confirm payments and invoices.
  • Ensure rooms are cleaned and ready for new guests.
  • Check for any last-minute guest requests.
  • Record feedback and reviews.

5. Guests Currently in the Property

View guests currently staying at the hotel and monitor their stay.

  • List guests and their reservation details.
  • Address their requests in real-time.
  • Coordinate personalized services.
  • Ensure proper treatment for VIP guests or those with special requests.

Overall Management of Reservations and Guests

This panel helps the reception efficiently manage all guest movements, minimizing errors and improving the guest experience.

Modules