Confirmation Messages

Written by: BookersDesk Team

Last updated: March 3

Confirmation messages are a great way to communicate with guests immediately after a booking. The hotelier has the option to customize the structure of these emails using predefined variables to include specific booking details.

How to modify the email structure?

You can find and manage confirmation messages by following this path: Panel > Customization Space > Confirmation Messages.

How to customize confirmation messages?

1. Go to Panel > Customization Space > Confirmation Messages.
2. Click the Edit button to modify the message.
3. Use the template variables on the right to add dynamic information.
4. After making the changes, click Save to apply them.

How to customize the invoice?

1. Go to Panel > Customization Space > Confirmation Messages.
2. Click the Edit button to modify the invoice structure.
3. Use template variables to automatically insert information.
4. You can enable or disable options as needed to adjust the invoice format.
5. After making the changes, click Save to apply them.

Why is customization important?

• For a more professional communication with guests.
• To ensure invoices contain all necessary information.
• To create a more personalized experience for your property.